Services

What is The Path to Profit?

For any services business to thrive, firm leaders must build six organizational competencies, which are the foundation for The Path to Profit:

1. Market Leadership – Achieve a leadership position in the minds of your existing and targeted clients.
2. Flawless Service Delivery – deliver stunning value to clients, manage every project precisely, meet profit targets, and use superior service delivery as a key strategy for building client relationships.
3. Sales Mastery – Execute a winning sales strategy for each opportunity you choose to pursue. Understand advanced strategies for account management and follow-on selling.
4. Operations Excellence – Manage all aspects of the business with the same rigor as you apply to client service work. Combine the highest level of client service with the lowest cost of doing business.
5. Performance Management – Keep a clear view of the overall performance of your business and the profit performance of each client relationship.
6. Renewal and Reinvention – Stay energized, grow, and prosper.

Master the Six Competencies

Our services are designed to help you achieve mastery in each of these six critical areas of competence. Each firm is different, but our work often falls into one or more of the following areas:

Fast Track Practice Assessments help you identify minor, focused changes to your business that can generate substantial benefits. To zero in on those opportunities, we conduct a rapid, independent review of your business and prepare specific recommendations for action. Learn more.

Essentials for Firm Leaders assists established practice owners and leaders create more value for their clients and their firms. For firm leaders who have initiatives underway, or who are planning new ones, we offer an independent perspective on how to get the most from your business and your practitioners. Learn more.

Strategies for Experienced Professionals is a three-month, intensive program for practitioners who want to build a more predictable backlog of work, take full advantage of scarce marketing time, and create substantial client and personal value. Learn more.

Smart Start offers individual consultation services for the professional who is launching an advisory business. Whether you want to enter the business for the long run or view consulting as an interim step in your career, we can get you off and running. Focus on the key activities that set you on the right path: Creating a high-value service offer, landing clients, and delivering profitable work while continuing to market the business.  Learn more.

Create the Ideal Proposal addresses this essential question: How do you create an insightful, easy to read proposal that helps you win the work? We work with firm leaders, project teams, proposal writers, and individual professionals to create proposals that are gateways to sales. Learn more.

Make the Web Work for Your Practice delivers a comprehensive, business-focused analysis of your web site and specific recommendations to ensure that clients will find what they are looking for when they visit your site. We help you make sure your web presence supports your key business objectives, including building market visibility, forging new relationships, generating sales leads, and facilitating the sales process. Learn more.

Learning Events provide individual and group sessions on specific topics. Offerings include presentations, seminars, workshops, and webcasts. Learn more.

Our other services that might interest you include: A targeted diagnostic of the sales and marketing process; a review and/or design of the business development function; and assistance with the development of a firm’s strategic plan.

In every case, we begin with a discussion of your specific situation, the value you expect from us, and a timeframe for achieving your goals. Based on our initial discussions, we establish an approach to completing the work and a fixed fee.

If your firm has a team assigned to work on the program, we can help facilitate the work of the team with expert advice on alternatives and strategies for achieving program aims.